LAST UPDATED: 27 OCTOBER 2026
A transparent overview of how we steward, safeguard, and respect your personal information across all Gabrielle Anya Rafello digital platforms and consultations.
This privacy policy explains transparently how your personal journey, contact records, and wellness history are gathered, respected, and safeguarded throughout every consultation and digital interaction.
Official Inquiries[email protected]
I collect only the personal information essential to supporting your consultations and bespoke mentoring journey. This includes your full name, email address, telephone contact, billing records, and any sensitive personal or physical context you choose to share in initial intake questionnaires. Payment data is processed exclusively through bank-grade, PCI-compliant payment infrastructure and is never stored on my local servers.
Your data is utilised deliberately and sparingly to deliver personal mentoring sessions, confirm scheduling appointments, provide bespoke session summaries, and satisfy strict statutory tax obligations. I do not engage in automated profiling or behavioural advertising, and your personal correspondence is treated as confidential sanctuary material.
Under the UK General Data Protection Regulation (UK GDPR), all handling of your data relies upon lawful grounds: contractual necessity to fulfill our direct service agreement, legal obligation regarding British accounting standards, and your explicit consent for any holistic health notes or sensitive disclosures submitted during sessions.
Your personal narrative is never sold, leased, or distributed to commercial advertisers. Information is disclosed solely to vetted infrastructure providers essential to our practice: secure scheduling calendars, encrypted communications, and certified payment providers. Each partner is contractually bound to rigorous data protection standards.
Consultation logs and wellness notes are retained for seven years following your final session in alignment with UK professional complementary healthcare guidelines and indemnity coverage requirements. Accounting receipts are maintained for six years to comply with HMRC legislation, following which all records are securely shredded or digitally expunged.
You retain full authority over your personal information at all times. You have the right to request a copy of your records, correct any inaccuracies, request erasure where statutory retention permits, or object to processing. To exercise any of these privileges, email [email protected] directly. You also hold the right to lodge inquiries with the UK Information Commissioner's Office (ICO).